Restaurant POS Systems: Hardware, Billing Software and Setup
Touch and keyboard billing, kitchen order tickets, table-wise orders and stock, with the POS hardware to run it.
BSD Infotech provides restaurant POS software for billing, table operations, KOT, menu and item management, taxes, payments, inventory and reporting, with configurable workflows and POS hardware integration. It is used in restaurants, cafes, quick service outlets and club restaurants, and can be extended with smart card, NFC and cashless payment where a venue needs it.
Our restaurant billing software: free 15-day trial
RetailKey Dine for Windows: KOT, table billing, floor plan, counter sale (QSR), GST & liquor VAT, reports and automatic backup. Download it, install it and start billing today. First sign-in: admin / admin.
Talk to BSD Infotech
Tell us your type of outlet, number of counters and outlets, whether you bill by table or at the counter, and what hardware you already have. We will arrange a demo and suggest a configuration.
What Is Restaurant POS Software?
A restaurant POS differs from general retail billing in how orders move. An order is taken for a table or a counter, the kitchen is told what to prepare through a KOT, and the bill is settled later, sometimes split between guests. BSD’s restaurant POS is built around that flow, and connects it to menus, taxes, stock and reports.
Restaurant POS at a Glance
Restaurant billing
GST-compliant bills from a touch screen or keyboard, with split billing, discounts and non-chargeable (NC) bills.
KOT
Kitchen order tickets printed at the kitchen, and bar order tickets (BOT) at the bar where configured.
Table management
A table master, with orders and bills kept against each table, or direct counter sales without a table.
Menu & item management
Item and category masters with prices, used for billing and printing.
Tax management
A tax master applied to bills, for GST invoicing.
Customer management
A customer master, offers and discounts, and a loyalty programme where used.
Waiter / user management
A waiter master and user logins, so orders and bills can be linked to staff.
Inventory
Stock tracked alongside billing, with purchase management.
Reports
Sales, tax, user and stock reports at the outlet, and online where configured.
POS hardware
Touch POS terminals, receipt and KOT printers, cash drawers and more, supplied by BSD.
Cash / card payments
Cash, credit card and debit card sales, with multiple settlement types.
Smart card / cashless
Stored-value smart cards and NFC ordering for clubs, campuses and controlled venues, where required.
Restaurant Billing Software
At the billing counter, the cashier builds the bill from the item buttons, and the tax is applied from the tax master. The same system supports touch-screen and keyboard (non-touch) billing, so a busy counter can use whichever is faster.
- Select items and quantities; prices come from the item master
- Taxes applied automatically for GST-compliant invoices
- Discounts and offers, where configured
- Split a bill between guests
- Non-chargeable (NC) bills for complimentary or staff orders
- Settle by cash, credit card or debit card, or by smart card where used
- Print the receipt; invoices can also be sent by SMS
For billing outside restaurants, see billing software.
See billing on your own menu
We can demo restaurant billing with your items and taxes.
Restaurant Table Management
For dine-in restaurants, tables are defined in a table master, and each order is kept against its table until the bill is settled. Quick-service counters can bill without tables at all.
Table identification
Each table has a number or name in the table master, defined to match your layout. Rooms can be defined in the same way for hotels and clubs.
Table-wise orders
Items ordered for a table accumulate against it, with KOTs sent to the kitchen as items are added.
Table-wise billing
The table’s running order becomes its bill, which can be split between guests.
Counter and take-away
Direct sales without a table, for quick billing counters and take-away.
KOT and Kitchen Order Management
When an order is entered, a KOT is printed on the kitchen printer while the bill prints at the cashier’s printer. Bars can have a separate bar order ticket (BOT) so bar and kitchen orders stay apart. In larger solution designs, BSD has also used a tablet in the kitchen to update order status, and a kitchen display module showing orders as they arrive, where the project calls for it.
Waiter and Staff Operations
Waiters are defined in a waiter master, and orders and bills can be linked to the waiter or user who took them, where configured. Users log in with their own credentials, and access to screens can be controlled by role. In BSD solution designs, waiters take orders at the table on a tablet or NFC phone, and the order reaches the kitchen as a KOT without the waiter walking back to the counter.
Restaurant Inventory Software Integration
Stock is tracked alongside billing, with purchase management, so you can see what has been sold and what needs reordering without a separate spreadsheet. Where a restaurant wants to track ingredients, a bill of materials (recipe) and inventory module has been offered as an optional add-on in BSD restaurant POS proposals, and is scoped per project. For stock control in depth, see restaurant inventory software and billing and inventory software.
Restaurant POS Payments
| Payment | How it works at the POS | Typical use |
|---|---|---|
| Cash | Settled at the counter; cash drawer opens with the bill | All restaurants |
| Credit / debit card | Recorded as a card settlement type on the bill | All restaurants |
| Split payment | One bill divided between guests | Dine-in |
| Smart card (stored value) | Card read at the POS; the amount is deducted from its balance | Clubs, campuses, food courts, cafeterias |
| Member card | Magnetic, barcoded or smart card identifies the member and bills the account | Clubs and member venues |
Standard restaurant POS installations use cash and card. Smart card and cashless payment are a separate configuration, described next.
Restaurant POS with Smart Card and Cashless Payments
BSD has built smart card and stored-value payment workflows for food-service venues where cash at every counter is impractical. These can be configured for suitable environments:
- Cards issued, recharged, blocked and refunded at a counter
- Sale amount deducted from the card at each outlet
- Stewards take orders on NFC phones or tablets, with KOT in the kitchen and BOT at the bar
- Member identification by card for club billing
- Card payments at outlets that run another POS, through an integration with the card system
- Daily, monthly and user-wise card sales reports
Restaurant POS Hardware
BSD supplies both the software and the compatible hardware for a restaurant counter, so the POS, printers and drawer work together from day one. Models are chosen when you order, based on current availability.
For the full POS range, see restaurant POS hardware and software.
Barcode, RFID and NFC Integration
Barcode
Useful where a restaurant also sells packaged items, or in bakeries and sweet shops: items with a barcode or SKU are scanned at billing and tracked in stock. See barcode solutions.
RFID / NFC
Used to identify a customer or member and to take cashless payments from a card, and for waiter ordering on NFC phones. Not needed for ordinary restaurant billing.
Restaurant POS Reports
Sales reports
Daily and monthly sales, sales statistics, and item and category sales.
Transaction reports
Bills and transactions for the day, with day and shift closing where configured.
Tax reports
Tax collected on bills, for GST.
Inventory reports
Stock, purchases and what needs reordering.
Customer reports
Customer and loyalty information, where used.
User / outlet reports
Sales by user, and outlet-wise reports for multi-outlet or card-based setups.
Reports are viewed at the outlet, and online from a web back office where that option is taken. Additional reports can be developed to order.
Multi-Counter and Multi-Outlet Restaurant POS
BSD has provided POS for clubs running six or seven POS stations across restaurants, a bar, home delivery and bakery-style counters. Where the project architecture requires it, the POS can be configured for:
Offline, Online and Hybrid Deployment
Desktop / local POS
The POS runs at the outlet with its own local database, so billing continues without the internet.
Web back office
Sales and reports viewed online from a cloud back office, including consolidated reports across restaurants.
Local + sync
Counters bill locally and data is pushed to the central server when connected, or at the end of the day.
Which modules are available offline depends on the deployment. In offline-first designs, billing continues while online reports update once the connection returns.
Custom Restaurant POS Software for Specific Business Workflows
BSD has developed customised POS software for restaurants, clubs, food courts and other outlets, from quick billing counters to multi-module restaurant systems with waiter tablets and kitchen displays. Customisation is subject to technical feasibility and project requirements, and can cover:
See also customised software development and, for back-office restaurant operations, restaurant management software.
Have a specific workflow?
Tell us how your restaurant runs today, and we will discuss how the POS can fit it.
Who Can Use RetailKey Dine?
Restaurants
Dine-in restaurants with table-wise orders, KOT and split bills.
Cafes
Quick counter billing with KOT to the kitchen.
Quick service restaurants
Fast touch billing without tables, with inventory.
Food outlets and food courts
Counter billing, and stored-value cards across outlets where needed.
Clubs
Restaurant and bar POS with member cards and several F&B stations. See club management software.
Institutional and corporate cafeterias
Cafes and canteens in hospitals, universities, schools, colleges and offices.
How RetailKey Dine Works
An illustrative dine-in workflow. Quick-service counters skip the table step, and not every installation uses every step.
Menu and item setup
Items, categories, taxes, tables and waiters defined.
Order entry
At the counter, or by a waiter on a tablet.
Table or counter
Order kept against a table, or billed directly.
KOT
Printed at the kitchen (BOT at the bar).
Kitchen
Food prepared from the ticket.
Billing
Taxes and discounts applied; bill split if needed.
Payment
Cash, card or smart card.
Receipt
Printed, or sent by SMS.
Reports and inventory
Sales, tax and stock updated.
Restaurant and Club POS Implementations
BSD’s club restaurant POS implementations started with clubs including Vasant Vihar Club, Holiday Club, Neeti Bagh Club, Gulmohar Club and Anand Niketan Club, along with Civil Lines Club Bathinda, Huda Gymkhana Club and Resort Country Club. BSD now services 90+ club restaurants across India, along with quick service restaurants, dine-in restaurants, and cafes and canteens inside hospitals, universities, schools and colleges. See our clients.
See RetailKey Dine in Action
BSD’s demonstration of restaurant billing on touch and non-touch screens.
Why BSD for Restaurant POS?
Software + hardware
POS software with touch terminals, printers, cash drawers and readers from one supplier.
Customisation
Menus, billing flow, reports and integrations adapted to how you run.
POS + inventory
Billing and stock in one system, with purchase management.
Barcode capability
Scanners and barcode billing for packaged and retail items.
Smart card / NFC and cashless
Stored-value cards, member cards and NFC ordering where a venue needs them.
Local, web or hybrid
Billing that works without the internet, with online reports where required.
Long-running development
Custom software development since 2005.
Customer-specific workflows
Club, food-court and multi-outlet setups integrated with existing systems.
How Much Does Restaurant POS Software Cost?
The cost depends on the number of counters and outlets, the modules you need (billing, KOT, inventory, online reports, smart card), the hardware and any customisation. Ask for a quotation with software and hardware shown separately.
Request a quote
Send us your outlet type, counters and modules, and we will send a quotation.
Frequently Asked Questions
Planning a Restaurant POS?
Tell us about your restaurant, counters, outlets, current POS and the modules you need. We can demo the POS and suggest the software and hardware for your operation.
Helpful to include in your enquiry: business type · number of outlets · number of counters · current POS · modules needed (billing, KOT, tables, inventory, smart card)