The current team with this company inherited a conference reservations system, but with a separate online database, so data had to be transferred from online system to local system manually. This was very frustrating as sometime they alloted same registration number to two deligates.

Business Development Manager explains, "We were manually inputting data, which meant we were never up to date and people tended to slip through the net."

Once we deliver the system there conference staff told us that now On the bookings side of the business, efficiency has also seen dramatic improvement. "We can deal with the whole booking process far faster than with our previous system." He is also particularly pleased with the reporting system. The situation is now vastly different.

One of the team member says, "We've saved loads of time. A couple of clicks of a button and our contracts have gone by email, and our invoices are produced within seconds." Today in Delhi itself around 7 big conference companies are using the system and BSD customized each system as per the requirement without disclosing one client details to another client as BSD always beleives in good business ethics.